REFUND POLICY
Legal Disclaimer
The explanations and information provided in this document are for general informational purposes only and do not constitute legal advice. While these Terms & Conditions outline the policies and practices of Daily Crumb Baking Co., we recommend seeking professional legal advice to ensure compliance with applicable laws and regulations within your jurisdiction.
Refunds, Cancellations & Order Policies
At Daily Crumb Baking Co., all products are prepared fresh to order in small batches. Because many items are custom, perishable, or made specifically for scheduled pickups and events, we kindly ask customers to review the following policies before placing an order.
Payment & Pre-Orders
All pre-orders require payment in advance to confirm your order date.
For larger custom orders, heat-and-serve meals, grazing-style items, catering orders, or specialty requests, a deposit or full payment may be required at the time of booking.
Accepted forms of payment:
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E-transfer
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Cash for pickup orders only
Cancellations
Refunds
Because products are perishable and made fresh to order, refunds are generally not offered once an order has been:
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prepared
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picked up
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delivered
However, if there is an issue with your order, please contact us within 24 hours and we will do our best to make it right.
Photos may be requested for quality concerns.
Pickup & Delivery
Customers are responsible for ensuring someone is available at the agreed pickup or delivery time.
Daily Crumb Baking Co. is not responsible for damage or product quality issues once an order has been picked up or left at the delivery location.
Allergy Notice
Products may contain or come into contact with common allergens including:
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wheat
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dairy
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eggs
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soy
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peanuts
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tree nuts
While care is taken during preparation, Daily Crumb Baking Co. is not an allergen-free kitchen.
Thank You
Thank you for supporting small, local baking and handmade food in Prince Edward County. Every order truly means the world to us.
If you need to cancel an order, please contact Daily Crumb Baking Co. as soon as possible.
Due to the time, preparation, and ingredients involved in custom and pre-ordered items, cancellations made with short notice may not qualify for a refund.
Deposits for custom or specialty orders are non-refundable.